Alexander Miguel is an experienced pharmacy operations professional with a proven track record leading a nationally prominent telephonic clinical pharmacy services organization. He has a successful history developing, implementing, and executing clinical programs for the provision of medication therapy management services on behalf of various national Medicare sponsors. At the University of Florida’s Medication Management Center Alex led a highly engaging team of over 150 multilingual pharmacists and technicians that completed over 40,000 annual comprehensive medication reviews and 1 million Medicare STARS interventions. Alex has presented nationally and locally on how to increase member engagement in CMRs and recently published a JMCP article on a randomized clinical trial testing different telephonic scripts aimed at increasing member participation in CMRs. Alex’s CMR engagement scripts have been adopted by a national Medicare sponsor.
Anna Hall is an experienced clinical pharmacist by training and a pioneer in building MTM programs and STAR Ratings intervention programs for prominent national and state Medicaid plan sponsors. Anna worked with a team of 3 other pharmacists in 2010 to form the University of Florida’s Medication Management Center and led the development of a second MTM center for UF in 2012. At UF, Anna and her team piloted a practice model designed to increase efficiency and improve patient engagement in MTM services and a Star Ratings improvement program. She designed a medication adherence program to improve Medicare plan performance on adherence quality measures. This program has received national recognition. In her latest role as Director of the MMC, she developed business proposals and product presentations, provided oversite for operations, clinical program development, technology solutions, quality assurance and improvement, business development, business management and compliance team leaders. Her team maintained a highly efficient and productive staffing model. She worked with her team to develop an interactive training program designed to teach technicians, interns, pharmacists and community healthcare workers how to engage patients in medication management and encourage adherence through the provision of multi-modal interventions and motivational interviewing. Anna serves in national leadership roles for both PQA and AMCP to influence MTM innovation and consensus and contributes to the national strategy to improve effectiveness of MTM programs.
Vincent Sposato is an experienced IT executive with 20 plus years of IT experience in multiple disciplines. He has developed many highly successful IT teams over his tenures with multiple companies. During his consulting career with a Fortune 50 financial institution, he successfully managed multiple multi-million dollar, national IT projects rolling out assets to geographically dispersed centers as part of a coordinated refresh effort. He was able to quickly staff, train, and deploy IT professionals to perform the tasks required to complete the projects on time and within budget. During his term at the University of Florida, he architected multiple software applications targeted to the healthcare space, including a medication adherence outreach system, a multi-disciplinary cancer treatment tracking system, and a traumatic brain injury support tool. In addition to his IT experience and expertise, Vincent is a subject matter expert in CMS guidance regarding Part D reporting criteria for MTM programs and MTM audit requirements and has worked to gather data and finalize submissions for multiple Medicare sponsors for end of year reporting. Vincent is accustom to working with multiple formats of pharmacy claims data and MTM eligibility data across multiple Medicare sponsors. Vincent carries Certified Third Party Risk Professional and Certified HITRUST CSF Practitioner credentials and is experienced in securing and auditing environments to the highest level of regulatory and compliance targets across multiple industries.